Refund and Cancellation Policy

Materials World reserves the right to refuse/cancel any order. Materials World at its sole discretion may cancel any order(s):

  • If it suspects a fraudulent transaction, or
  • If it suspects a customer has undertaken a transaction that is not in accordance with the Terms of Use or
  • For any reason outside the control of the Materials World including causes for delivery related logistical difficulties.

Refund/cancellation policies are applicable in the following conditions:

  1. In case, the buyer cancels the order/package online before the product/package has been shipped/received to the buyer, the entire order amount will be refunded.
  2. In case the item ordered has been shipped/processed but has not yet been delivered to the buyer, the order can still be cancelled online. Total order amount after deduction of shipment/transaction and handling charges will be refunded. The refund will be processed, once Materials World receives the originally ordered item back intact from the courier.
  3. However, the order once delivered cannot be cancelled in any case.
  4. In case there is an option for online download of data then cancellation will not be possible.
  5. In case of failed transactions or double realization of account for the same order, the total deducted amount will be refunded.
  6. In case of cancelled order/failed transactions, the bank/card transaction charges of the buyer, if any, is likely to be forfeited.
  7. Materials World offers no guarantees whatsoever for the accuracy or timeliness of the refunds in the buyers' card/account
  8. In case of part cancellations, the amount refunded will be corresponding to the part cancellation

For students enrolled in regular live class batches, no refund is entertained once the demo classes and/or 1 week of regular classes are over. Materials World reserves the right to remove every access of study materials without any refund.


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